The AI Agent Platform for Seamless Customer Engagement
Transform customer interactions with ConvoIQ’s AI agents, delivering human-like, scalable conversations across every channel
More Leads
Capture and qualify leads instantly from conversations across channels.
Instant Bookings
Enable customers to schedule appointments or make reservations in real-time
Happier Teams
AI helpdesk automation takes care of the busywork so human agents can focus on high-value interactions.
24/7 Coverage
Stay responsive after hours with 24/7 customer support automation.
Features
All-in-one Support
Keep email, web chat, WhatsApp, and calls working as one omnichannel customer service platform—so every reply lands with the right context.
Conversational AI Automation
Use AI helpdesk automation to handle FAQs, lookups, and simple fixes. Guided replies keep things speedy without changing how your team communicates.
Smart Handoffs, Zero Repeat
When a case needs a human, the AI support agent passes it along with history and next-best actions—no repetition, no disconnect.
Analytics that Actually Matter
See response times, containment, CSAT, and backlog briefly. Apply AI for customer experience to decide what to automate next.
See how it works
Watch the demo to see how ConvoIQ delivers seamless communication and automation.
Customer Query
Intent
Relevant Details
Guidance
Effortless Scalability and Knowledge Management
ConvoIQ scales with your business by automating customer interactions and seamlessly integrating your knowledge base. Provide instant, accurate answers and manage growing customer demands, all while maintaining consistency across every channel
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ConvoIQ in your workflow
Connect with the tools you already use
ConvoIQ as
Why ConvoIQ is the best choice for your teams
- The ConvoIQ AI Agent provides guided replies and next best actions to augment teams.
- Smart analytics reveal what to automate next, compounding efficiency.
- Seamlessly handles scheduling, appointments, demos, and reservations without human back-and-forth
- Built for enterprise-grade security, reliability, and scale.
Frequently asked questions
ConvoIQ is an AI-powered omnichannel conversational platform that helps businesses automate and manage customer interactions across Voice, WhatsApp, and Email. It uses AI to handle routine queries and seamlessly hands off to human agents for more complex issues.
ConvoIQ currently supports Voice, WhatsApp, and Email as communication channels.
Yes. ConvoIQ can integrate with CRMs (like Salesforce), spreadsheets, APIs, and databases to fetch or update real-time customer information.
ConvoIQ is designed for seamless AI-human collaboration. If a customer's request is complex or they explicitly ask to speak with a human, the platform follows predefined escalation rules to transfer the conversation to the right human agent or department (L2) with full context of the conversation.
Yes. ConvoIQ follows industry-standard security practices, including encryption, access controls, and compliance with regulations like GDPR.
Yes, we offer demo of the product so businesses can test functionality with real-world use cases before scaling.
ConvoIQ is offered as a SaaS platform with flexible subscription packages, based on usage, channels, and add-on features.
Ready to upgrade your support game?
Let’s talk to understand your requirements better.
AI Agent platform that unifies conversations and amplifies teams.